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Security Training Course Online, Security Officer & Crowd Control Courses | Universal Training Academy


About this Course Price

Program: Certificate 3 Guarantee

The Certificate 3 Guarantee is a key initiative under the Queensland Government's five-year training reform action plan, “Great skills, and Real opportunities”. The Certificate 3 Guarantee provides a government subsidy to support eligible individuals to complete their first post-school certificate III qualification. It also supports Queensland's Year 12 graduates to transition to employment by providing fee-free training in high priority qualifications


Overview and Objectives

The principal aim of the Certificate 3 Guarantee is to assist working-age Queenslanders without a certificate III or higher level qualification to complete a nationally recognised certificate III level qualification that leads to:

  • a job outcome for individuals trying to enter the labour market or their desired industry/career
  • advancement in the workplace or career progression for individuals already employed in their preferred industry.

The government has introduced the program with the aim of increasing the number of Queenslanders who hold a certificate III level qualification, which is considered entry-level for employment in most industry sectors. Under the Certificate 3 Guarantee, foundation skills training (i.e. language, literacy and numeracy (LLN) training) and lower-level vocational qualifications are also subsidised in certain circumstances, based on an individual’s learning, skilling or support needs, to achieve employment outcomes for students.


Eligibility Criteria

To be eligible to enrol in the Certificate 3 Guarantee, prospective students must:

  • be aged 15 years or above, and no longer at school (with the exception of VET in School (VETiS) students — see the VETiS fact sheet for more information)
  • permanently reside in Queensland
  • be an Australian citizen, Australian permanent resident (includes humanitarian entrant), temporary resident with the necessary visa and work permits on the pathway to permanent residency, or a New Zealand citizen
  • not hold, and not be enrolled in, a certificate III or higher level qualification, not including qualifications completed at school and foundation skills training.


Co-Contribution Fee

A contribution to the cost of training and assessment services— called a co-contribution fee — must be made by students undertaking a certificate III level qualification.

Qualification: Certificate III in Security Operations

Competency Code

Competency Name

Non concessional Students




Manage conflict through negotiation




Determine response to security risk situations




Maintain security of environment




Contribute to Effective Workplace Relationships




Organise personal work priorities and development




Maintain workplace safety in the security industry




Lead Small Teams in the Security Industry




Prepare & Present Security Documentation & Reports




Coordinate a Quality Security Service to Clients




Control access to and exit from premises




Monitor and control individual and crowd behaviour




Operate basic security equipment




Control persons using empty hand techniques




Apply first aid







None of the above units of competencies have a pre-requisite and student will be enrolled in all units of competencies at once. Hence all the co contribution payment has to be paid up front.


CPP30411 - Certificate III in Security Operations

This course will prepare you for these roles by providing you with specialized knowledge and skills in managing small teams, collecting, storing and presenting information, self-defense and the defense of others.


Delivery Location - 1B/2020 Logan Road, Upper Mount Gravatt, QLD 4122. For more locations in Queensland please contact us


Course entry requirements:

There are no prerequisites required to enter CPP30411 - Certificate III in Security Operations course. However, it is preferred that students:

Are 18 years or older

Have sound language and literacy skills (at least Year 10 English, or equivalant)

Have basic computer skills

Note: 18 year is a minimum age requirement for obtaining a security license



Level 1b/2020 Logan Road, Upper Mount Gravatt, QLD 4122. For more locations in Queensland please contact us.


Pre-enrolment Assessment

Prior to enrolment, Universal Training Academy implements a pre-enrolment assessment that evaluates learners’ existing knowledge, skills and experience relevant to the requirements of the qualification. This process includes:

Initial interview (via phone or face to face during initial enquiry)

LLN assessment*

Competency Assessment (RPL eligibility assessment)*

Assessment for any disability or chronic conditions (included in enrolment form)

*may be deferred upon the interviewer's recommendation during the initial interview

Please click here to refer to sample face to face training and assessment schedule for this course.


Mode of delivery

Mixed Mode (Online and Face to Face)


Duration of the course:

The duration of the course may vary depending on existing skills, knowledge and experience of the student. For typical student the duration is 5 (five) weeks which includes 4 hours per week of face to face training, 4 hours per week of practical assessments along with online learning and assessments.


What Assessment methods do you use for this course?

Online Knowlege Quiz - This quiz contains several questions types including short answers, multiple choice, matching, fill in the blanks and true or false. Each answer is automatically graded and after each question students will receive automatic feedback. In case an answer is not satisfactory, your assessor will provide you with further feedback and/or training and more attempts. All questions should be satisafactorily answered to achieve competence in this unit.


Case Scenario Assessment: This clustered assessment tool is summative and tests the knowledge and skills required across a group of unit of competencies. Students will be required to read real life case scenarios and answer questions and or upload documents (risk assessments, shift logs etc). Assessor will provide students with feedback, coaching and further attempts if required.


Practial Simulation - For this clustered assessment students will be required to demonstrate knowledge and skills in a simulated environment. Your assessor will observe your demonstration and provide you with feedback, comments and outcome at end of your assessment.


What resources will you provide and what is student expected to have?

Training facility will include resources such as Data projector, Whiteboard, Suitable seating & desks, Adequate lighting, Audio visual support, Wireless internet, Tea, coffee etc. We will also provide all the necessary equipment (hand held metal detector, two way radios, recording device, access to alarms) and any other training or assessment related document

Student studying this course needs to have access to a computer, tablet or a phone with internet connection (If you do not have access to the following please inform us before enroling so we can make alternative arrangements)


Candidate support, welfare & guidance Course Duration

Universal Training Academy will assist all candidates in their efforts to complete training programs by all methods available and reasonable. Trainers are responsible for ensuring that all candidates are aware they can contact their trainer or other Universal Training Academy staff members in the event that they are experiencing difficulties with any aspect of their studies. Staff will ensure candidates have access to the full resources of Universal Training Academy to assist them in achieving the required level of competency in all nationally recognised qualifications.

In the event that a candidate is experiencing personal difficulties, training staff will encourage the candidate to contact Universal Training Academy management, who will provide discreet, personalised and confidential assistance according to the nature of the difficulties.

In the event that a candidate’s needs exceed the capacity of the support services Universal Training Academy can offer, they will be referred to an appropriate external agency. Extensive information regarding support agencies, resources and services may be sourced online. Universal Training Academy staff members will assist candidates to source appropriate support.



Student who complete this course may be eligible to apply for security license with security officer unarmed and crowd controller functions in Queensland. Students who complete this course may wish to complete further study in qualifications such as:

CPP40707 Certificate IV in Security and Risk Management (This course is currently NOT offered by UTA)


Our obligation to you:

We are required to provide accurate and accessible information to prospective and current students. As such we strongly recommend all prospective students to read our student handbook by clicking here before deciding to study our courses. This outlines our policies and procedures including refund policy, complaints and appeal policy etc. You can also refer to the fact sheet developed by Australian Skills and Quality Authority to allow you to be fully informed about your decision to enrol in a course of study. We recommend you read this information by clicking here.


Additional information

Upon successful completion of Certificate III in Security Operations students will no longer be eligible for a government subsidised training place under the Certificate 3 Guarantee.

All students are required to complete a student employment survey within three months of completing or discontinuing the qualification

For more information please visit department’s website on


NOTE: Eligible candidates only. CPPSEC2015 - Patrol Premises is not funded and extra fee may apply for this unit of competency. As per the requirement set by ESOS Act , students on international student visa cannot undertake this course




Interest free plans are available, please contact us for more information.

State : Queensland

Fees : $49